Due to staff training we are closed on 02/05/2024 and 03/05/2024.

FAQs

Yes. We are a VAT registered business with the VAT number 11508378. You will receive a VAT invoice with every order.

Each and every computer on our website has an estimated delivery date, this is based upon us having the stock / getting the stock, assembling the computer, testing it and then shipping it to you. Once your computer has passed the testing phase, we contact you to arrange a suitable day for delivery. Currently, the build process for our Express PCs is 1-3 days and for Custom PCs is 5-7 days.

We have tried to make our website as straightforward as possible but even so, you will need some idea of what you are looking for. Luckily you can call straight through to our engineers/system builders, who can work with you to create your perfect machine, guiding you through all the available specifications all with your current and future usage in mind. Call us on 03333 444 127.

You certainly can upgrade your PC yourself. PCs are modular after all and you are unlikely to have fully exploited all the available sockets on the Motherboard from day one, and then, of course, you may wish to swap out some components such as the CPU or RAM. All we ask is that you contact us prior to any upgrades and let us know your plans so we can confirm compatibility for you.

We do offer a free upgrade service which is explained in more detail here.

This service includes the labour for 5 years from when you bought your system from us. You must buy the new component from us (we will give you the best price we can), and you must pay for shipping to us and back to you. Your PC will be professionally upgraded and fully tested for 24hrs before sending it back to you.

At CREATE PCs, we conduct a thorough stress test on all custom PC systems for a minimum of 24 hours. In case we identify any issues, we tweak the BIOS, optimise fan speeds and may even slightly adjust the CPU settings (with your approval) to ensure stable performance. We only offer cases that are built for optimal airflow, thus keeping system temperatures cool and improving reliability. The stress tests are designed to expose the system to higher temperatures than what you would normally encounter, ensuring that the system is ready for use as soon as you turn it on.

 

We believe in offering our clients only the very best components that we have built, tested and developed with. While other websites offer 1000’s or tens of thousands of possible combinations, this is not particularly helpful and we know there are many instances where the spec you select and buy actually isn’t 100% compatible. So this is why we offer a smaller range which we believe to be the best.

PC building is a hobby and passion for many people, if you fancy learning it, then we say go for it, there is nothing more fun than getting all the components specced up and assembling it yourself. Be ready for some troubleshooting and conflicts. Your system will turn on the first time if all has gone well but you will only be able to turn to Google for advice. If you are not 100% on building a PC yourself then a great option is to get a custom PC built for you by CREATE PCs, our team will help you spec the PC and our engineers will build and test the system. In the future, you can upgrade the PC without affecting your warranty and this is where you can get your hands dirty and have a go yourself. Give us a shout before upgrading and we can advise any potential issues.

PC Build Of The Week

“PC Build of the Week”, our weekly blog series where we handpick a unique computer build and feature it on our platform. Throughout each week, we will delve into its intended purpose, detail the components used and provide a step-by-step walkthrough of the entire build process. Join us as we explore the world of cutting-edge PC builds and share our passion for technology!

Recent Testimonials

Brad McQueen
Brad McQueen
2022-05-05
Outstanding customer service, very knowledgeable staff.
Stephanus Botha
Stephanus Botha
2022-04-12
I am new to the area and was looking for advice on my PC. I was well looked after by Shiv as he helped me out of a pickle. Thanks very much Shiv appreciate going the extra mile.
Bishie Bishie
Bishie Bishie
2022-03-26
Great experience, great machine way beyond what I would have built for myself. Great support from initial email to delivery and after. I worried going for a company I had never heard of, but glad I did.
Lew Man
Lew Man
2022-02-20
So the time come for me to upgrade my PC (it had served me well for many years), this time I really wanted to go all out on a compact, high spec custom Gaming PC. After doing lots of searching around, I came across CREATE PC's who were local to me. Going through their positive reviews & seeing the builds they had created via their social media pages I was impressed. From the start, communication was just superb, they listened to what I wanted the PC for, how to look, and the budget I had in mind. They came back right away with few options & I knew I had defiantly made the right choice as it was spot on. I decided to go ahead, through the build process I was kept updated & even when I asked more questions on couple of things, they were explained nice & simple for me (I'm not too clued up on technical stuff). PC was built in no time & delivered personally by them to my front door in time for the Christmas break. I was blown away, it performs quality & looks exactly how I wanted it to. I would highly recommend Create PC's & I will defiantly be using in the future.
Cameron Plater
Cameron Plater
2022-01-31
Bought a custom build pc around a year ago now had no problems, service was great and they really know what they’re talking about!
H R
H R
2022-01-31
Had Create PCs build my gaming pc. Really pleased with how it turned out and it works great. They had great communication and were very friendly and pleasant all around. They also accept PayPal which is nice. Would recommend highly
Josh M
Josh M
2022-01-12
I contacted create pcs about upgrading my pc and also seeing what advice they could give me to get better performance. Shiv and the team highlighted everything that they found. Throughout the whole time of create pc having my computer they kept me informed. Everything they done was perfect and now my pc looks amazing and now I’m getting a much better performance. If you’re looking to get a pc or upgrades this is the place to go. Very pleased and will be returning in the future.
Andy Walker
Andy Walker
2021-12-20
In a short, 10-day period, I submitted my spec for a high-end desktop pc; agreed to a slight spec revision and took delivery of my new computer. Throughout, communication was excellent. I am delighted with the pc. Sadly a spell of ill-health delayed setting up the system but I am now making good progress on it. Thankyou for delivering the product that I specced.
Khorus -
Khorus -
2021-08-10
Great Service! Fast and reliable, Spoke to Beth and Shiv both were very friendly and knowledgeable. Thank you guys :)
Simon Speller
Simon Speller
2021-07-29
Service was fantastic and quick. Matt was very helpful with providing help to determine the best product for me and was able to provide a great performing and looking computer which suits my needs. Would definitely recommend!

Thanks for visiting! Want to save your basket for later?

Enter your email address to save your basket. One of our team will get in touch with you to answer any questions you might have. Our service is very bespoke, if you want something not listed on our website then our team will be able to help!